ATTENTION: COVID-19 Important Update!
NEED FOOD AND OR FINANCIAL ASSISTANCE?
¿NECESITA ASISTENCIA DE COMIDA Y O FINANCIERA?
NOW YOU CAN APPLY FOR ASSISTANCE WITH OUR ONLINE APP
AHORA PUEDE SOLICITAR ASISTENCIA CON NUESTRA APLICACIÓN EN LÍNEA
(For the moment this assistance is only for Rent/Mortgage, Utility Bill (Electric/Gas/Water), and Food.)
(Por el momento, esta asistencia es solo para alquiler / hipoteca, factura de servicios públicos (electricidad / gas / agua) y alimentos).
Welcome to the
Round Rock Area Serving Center
Together we can make a difference in our community!
Serving Round Rock and southern Williamson County since 1987.
Need financial assistance? Are you looking to donate or volunteer? Would you like to make an impact by helping people who need financial assistance by providing food and shelter? Are you looking for a way to support us and get your group involved in service?
ATTENTION COVID-19 Update April 30, 2020
The Serving Center plans a gradual reopening in phases to maintain the utmost safety and social-distancing for our staff, volunteers, donors, customers, and clients. The Serving Center will continue the modified operation and temporary closure as follows:
May 1, 2020 through May 31, 2020
- The Serving Center facility remains closed to the public.
·Drive-through food distribution continues on Monday – Wednesday – Friday from 10 am to 1 pm ONLY. **Note the new hours of distribution beginning May 1st.**
· Intake/financial assistance by phone continues. Clients are faxing/emailing their bills and lease agreements.
· Treasures Resale Shop & Boutique remains closed.
· Merchandise donations are not accepted.
June 1, 2020 through June 27, 2020
– The Serving Center facility remains closed to the public.
– Food distribution continues on Monday – Wednesday – Friday from 10 am to 1 pm ONLY. *Drive-through/curbside distribution continues through June 27.
– Food distribution is expanded to Saturdays from 10 am to 12 pm beginning June 6th.
– Intake/financial assistance by phone continues through June 27th. Clients are faxing/emailing their bills and lease agreements.
– Merchandise donations will be accepted Monday – Saturday from 8 am to 2pm beginning Monday, June 1.
– Treasure thrift stores will reopen with appropriate safety protocols on Monday, June 1. Monday through Friday from 10 am to 2pm, Saturdays from 9am to 12pm.
June 29, 2020
– The Serving Center resumes normal hours of operation beginning Monday, June 29th !!
– The Serving Center will be closed on Friday, 7/3 and Saturday, 7/4 for the Independence Day Holiday.
Thank you to all of the volunteers, donors, clients, and customers for your patience as we transition through a phased reopening. Take care and stay safe.
The Serving Center facility was closed to the public effective March 18th. The food pantry is operating on a modified basis and is distributing food on Monday-Wednesday-Friday from 10 am to 1 pm only. This is a drive-through operation in the donation receiving circular driveway averaging 100 cars during each 3-hour distribution and have distributed food to 2,700 households with 10,196 individuals. We are providing financial assistance by phone only. Clients must call and speak with our Case Manager, and fax/email their utility bills and lease agreements. Checks are being mailed. Since March 24th when we began the financial assistance by phone, we have helped COVID-19 impacted households with $98,400 for rent, utilities, prescriptions, bus, and temporary shelter. Of those families, 39% were COVID-19 impacted households.
The Serving Center caseload is going to rise dramatically. After 9/11, the caseload skyrocketed by 86%. In 2008, the caseload jumped by 45%, and in 2009, the caseload rose by 19%. The COVID-19 pandemic is much broader and is impacting significantly more families who are normally working with job cuts and layoffs. The Serving Center expects to exceed the program services budget to respond to the needs of not only client families but also households affected by COVID-19. Our most immediate need right now is to continue the food distribution. We’re prepping grocery carts using an assembly line and the groceries are being loaded directly into the clients’ vehicles. We are accepting food donations.
In addition, the closure of the thrift stores is a serious loss of revenue in the amount of $60,000 for two months. We are anticipating reopening the clothing and furniture thrift store on June 1st, provided we have enough volunteers to do so. We will begin accepting merchandise donations again on June 1st.
Financial contributions are needed and would be most appreciated if designated for COVID-19. Those special funds would only be used for the families impacted by COVID-19.
Please click the button below to give today.
Since the facility is closed to the public, we have our six staff working plus about 12-15 volunteers. We’re praying that everyone stays healthy so that the Serving Center can continue to distribute food and operate.
Thank you for visiting the Round Rock Area Serving Center – Let’s take the next step.
Your donations help to make a positive impact on our community!
Donations of food, clothing, furniture and home goods are always needed.
Drop off donations: Mon – Sat 8-4 pm
- Donate food to the Food Pantry
- Make a monetary donation
- Set up your own fundraising event
- Attend a fundraising event like Karamu
- Host a food drive
- Donate your time with your corporate team
- Shop at Treasures
- Donate paper or plastic grocery bags
- Learn more by visiting the Get Involved/ Volunteer & Join Us/Events pages
You may also donate computers to the Computers for Kids program.
Drop off your gently used coats to Keep Round Rock Warm, donations of coats are accepted all year.
Distribute food at Fresh Food for Families or donate your time as a volunteer with a group, troop or team.
Find your passion and get involved with volunteer service today! The Serving Center is primarily staffed by volunteers.
Whether you are a student, adult, family or group – WE NEED YOUR HELPING HANDS!
Getting started is easy!
Attend The New Volunteer Orientation on the 1st or 3rd Tuesday of each month @ 4 pm in the 2nd floor conference room. No reservation is necessary.
Call for the Saturday volunteer orientation schedule.
We are here to support you in your time of need.
Please visit us in person to learn more!
Physical Address: 1099 E Main Street, Round Rock TX 78664
Hours of Operation:
Food Pantry Monday-Friday 10-4 pm
Saturday 9 -12 pm
We look forward to serving you!
Programs & Services Snapshot
The Serving Center Food Pantry
Our food pantry supports a healthy pantry initiative by striving to distribute more fresh fruits and vegetables. The pantry processed 1.6+ Million pounds of food to qualified clients in our community.
Thank you for supporting the food pantry programs: Fresh food for families sponsored by the Central Texas Food Bank. This program takes place on the the 1st ,3rd & 5th Thursday of the month, from 7:30-9:30 am. Additionally, we feature H.O.P.E – Healthy Options Program for the Elderly and our Community Gardens, which are operated under the supervision of the Williamson County Master Gardeners. The community gardens support the food pantry with over 4,000 pounds per year of fresh produce.
Our food pantry is open Monday – Friday 10-4 pm and Saturday 9-12 pm.
Our Programs & Services
The Serving Center offers many programs and services: The Community Gardens, clothing and furniture vouchers, Computer for Kids, Keep Round Rock Warm, alternative loan repayment program and financial assistance (utilities, rent, prescriptions, transportation & temporary lodging).
We are here to support families in crisis and depend on your support to care for our community.
The Volunteer Center is a program of the Serving Center www.volrock.org
Learn more about our programs, services and needs at the Round Rock Area Serving Center by visiting the Get Involved/ Volunteer tab.
Treasures – Shop with us. Store hours of operation Monday – Friday 10-4 PM and Saturday 9-1 PM
Treasures Charity Resale Shop & Boutique
Treasures is a charity thrift store that offers two distinct stores located inside the Round Rock Area Serving Center. Visit Treasures clothing store at the front of the center to the left of the front door and select from clothing for men and women, shoes, jewelry, children’s clothes, jackets, linens and our exclusive boutique with on trend and designer resale fashions.
Don’t miss our exclusive seasonal selections: prom dresses, suits, beach wear, holiday wear, bridal, vintage finds and costumes too!
Come out and visit us today.
Treasures also features Furniture & Home Goods
The furniture store is located on the back right side of the building in the Round Rock Area Serving Center. Visit Treasures furniture store for amazing finds~ from rustic to lightly used designer furniture, estate items, home goods, decor, collectible merchandise, electronics, children’s toys, holiday decorations, appliances and so much more! There is always a treasure to find in our shops. Like us on facebook and visit the marketplace link above.
Thank you for donating your gently used clothing, furniture and other goods to Treasures. Our drive up donation drop off is located behind the center for your convenience during normal business hours.
Be thrifty and chic – its on-trend to up cycle and re-purpose! Come see all the wonderful treasures waiting for you today! Visit our Blog to learn more about our fun finds, ways to re-purpose furniture and see whats happening @ the Serving Center.
Visit our Join Us/Events page for a list of special events in the Treasures Charity Resale Shop & Boutique.
You Help Us Make A Difference
Look what we have accomplished in the past year at the Round Rock Area Serving Center. Thank you!
Food Distributed in 2019
Pounds of food distributed
1.6+ Million Pounds
Individuals Served in 2019
Number of low-income individuals
What people say about us
STUDENTS & GROUP VOlUNTEERS
“I belong to the Highly Effective Teen program and I always enjoy volunteering at the Serving Center and The Volunteer Center. Our group has volunteered at many events, like Family Volunteer Day – we also help to sort in the food pantry and planted in the community gardens. We have to achieve at least 20 – 40+ hours a year for NHS and school and they have made it fun to give back!”
“They do so much for the local community. I encourage anyone to volunteer and see how great the need is and how grateful those served are to have this organization here in Round Rock. I started with them as a client and received services when I was in need and then wanted to give back. People don’t realize there are people of all ages that are homeless and trying to get back on track. Thank you for your help!”
Patrick – Client & Volunteer
” We love to volunteer together at the Serving Center – keeping the resale shop organized, sorting merchandise for the store and helping in the food pantry and in client services. We have enjoyed and helped with many things over the past 10 years and have been a faithful partner to the Serving Center. We give back because it keeps us young and helps so many, when we were in a time of need – they were here for us! This is a meaningful way to spend our retirement years.”
You are the Heart of Our Mission
We are a Texas non-profit corporation, also known as the Serving Center. We support and carry out a community-wide mission of churches, other organizations and individuals serving human needs in the City of Round Rock & surrounding areas. Thank you for supporting our mission by extending your heart and giving back to your community.
Dollars Spent on Client Services in 2019
1.6+ Million Pounds of Food Distributed in 2019
Number of Individuals In Crisis Served in 2019
Connect with us today #give2serve
Help us make a difference today! Join the Thankful Thousand and ask about the Legacy Society.